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Overview

A premier property management company is known for its expansive portfolio of large structures, including malls and corporate buildings. With a workforce of over 300 specialised employees, their operations span a substantial geographical region. They are dedicated to managing these properties with an emphasis on sustainability, energy efficiency, and water conservation. Our software, HYDRA, was adopted to centralise and optimise comprehensive energy, water and equipment management across their entire portfolio.

This case study details our work with the property management company, highlighting the challenges they faced, the solutions we implemented, and the impact that followed.


Centalised Efficiency and Sustainable Operations

  • Industry
    Property Management
  • Headquarters
    Johannesburg, South Africa
  • Company size
    120

Portfolio-wide energy and water usage reduction

Enhanced lifecycle of assets

Decrease in carbon footprint

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Challenge

The property management company faced the daunting task of monitoring and reducing energy and water consumption as well as equipment monitoring across numerous buildings.

Each property had its own set of data and systems, making it difficult to compare performance and implement uniform efficiency strategies. The lack of consolidated real-time data led to delayed responses to inefficiencies, inflated utility costs, and challenges in meeting tenant expectations and sustainability benchmarks.

Their existing tools were insufficient for the scale and complexity of their operations, as they did not address the different aspects needed to monitor buildings as a whole, resulting in numerous, small niche solutions instead of a consolidated place to manage and action all aspects of their operations.

They needed a solution that could unify their data streams and provide actionable insights at both the individual building and portfolio-wide level.

Solution

    Portfolio-wide Energy and Water Management
    • Centralised Dashboard: HYDRA's solution offered a platform for tracking and comparing energy and water data across all properties, enabling portfolio-wide optimisation strategies.
    • Benchmarking and Analytics: Advanced analytics allowed for benchmarking each property against others in the portfolio to identify underperforming assets and share best practices.
    Equipment and Facility Monitoring
    • Integration: HYDRA seamlessly integrates with generators, heat pumps, lifts, and water tanks across properties for remote optimization via a central interface.
    • Predictive Maintenance: Consolidated alerts for various systems enable efficient repair scheduling, ensuring operational efficiency and energy savings.
    Data-Driven Decision Making
    • Real-time Insights: Facility managers received real-time data on energy and water usage, allowing for immediate action to address inefficiencies.
    • Custom Reporting: Customizable reporting tools helped in preparing sustainability reports and compliance documentation efficiently.
    Equipment and Asset Efficiency
    • Lifecycle Asset Management: Insights on equipment usage and performance across all properties extended asset life and reduced capital expenditure.
    • IoT-enabled Monitoring: IoT devices deployed across the properties collected data on equipment condition, informing proactive maintenance and energy management decisions.

Impact

  • Cost Reduction: The company saw a portfolio-wide reduction in energy costs and water usage, thanks to the implementation of HYDRA.
  • Environmental Impact: There was a significant decrease in the carbon footprint across all properties, contributing to the company's environmental sustainability goals.
  • Downtime Reduction: Proactive and predictive maintenance led to a reduction in equipment downtime.
  • Consolidated Operations: The ability to monitor and manage multiple properties from a single platform streamlined operations, saving time and resources.
  • Competitive Edge: Improved efficiency and sustainability metrics strengthened the company's market position.
  • Compliance and Reporting: Simplified reporting processes for regulatory compliance, particularly with respect to sustainability benchmarks set by the JSE.

The Future with HYDRA

The company is poised to further leverage the full potential of HYDRA by integrating it into new property acquisitions and exploring its utility for enhancing tenant comfort and safety. Future plans include utilising predictive analytics for energy procurement strategies and further automating building management systems to keep pace with smart building technologies.

As HYDRA's AI capabilities evolve, the company is committed to maintaining its leadership in sustainable property management, with a vision to set industry standards for energy efficiency and environmental stewardship.

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